Expert hands on-site or remote. Fixed prices. Same-day documentation.
From rack and stack to firewall deployment. 15+ years hands-on across Cisco, Palo Alto, and Juniper. We do the work ourselves.
We mount, power, and physically install equipment in your cabinets. Your specs, your standards, engineers who already know the layout.
Copper and fibre patching done properly. Cables routed, bundled, velcro-wrapped. No zip ties, no loose loops, no mess left behind.
Machine-printed self-laminating labels on both ends of every cable. We match your naming convention or provide ours. Never handwritten.
Inherited a mess? We trace every cable, identify both ends, label everything, and re-dress the lot. Site survey first so you know exactly what it costs.
Routing, switching, wireless. We design and deploy networks that actually work under load, not just on a diagram.
Firewalls, segmentation, access control, posture assessments. We work hands-on with Cisco and Palo Alto kit daily.
Not sure what you need? We'll assess your setup, recommend a path forward, and help you pick the right technology without the vendor bias.
Ongoing monitoring, troubleshooting, and maintenance. We catch problems before they page your on-call team.
A dedicated engineer gets assigned to your account. They learn your rack layout, your labelling convention, and your change control process.
The result: every visit is faster, documentation is consistent, and your team spends less time supervising.
Assigned to your account. Knows your racks, your labels, your processes.
Cable schedule, rack photos, and handover pack delivered after every job.
Your engineer builds knowledge of your infrastructure over time.
You talk to the engineer doing the work, not an account manager.
Every job runs the same way. Clear scope upfront, fixed price, prepared deployment, documentation delivered same day.
We collect your cable schedule, site access details, naming conventions, and timeline upfront. Nobody goes on site until everything is clear.
Fixed price within 24 hours. Labour, consumables, travel. If anything changes on site, we flag it and get approval first.
Your engineer arrives with labels pre-printed, kit packed, and the schedule reviewed. Progress is tracked live through our platform.
Cable schedule, rack photos, and full documentation delivered same day. You review it, sign it off, done.
We built an operations platform and every client gets access.
Log in, see your sites, your racks, your devices, and every job we're working on. Download cable schedules, view rack photos, track progress, and sign off work — all in one place.
Request a DemoBrowse your sites, see every rack with a real elevation diagram, drill into individual devices. All your infrastructure in one view.
Every job has a status from enquiry through to paid. Quotes, assigned engineers, scheduled dates, progress updates — all visible.
Download cable schedules, before/after rack photos, and handover packs for any job. Stored against your account, always accessible.
Each client sees only their own infrastructure. Role-based access, work requests, and digital sign-off built in.
Optera started because we knew exactly how we'd want Smart Hands done.
After 15+ years working in data centers and enterprise networks, we had a clear picture of what good looks like: dedicated engineers who know the environment, documentation delivered the same day, and a platform where clients can see everything.
So we built it. Fixed prices so you always know the cost upfront, a consistent process for every job, and direct access to the engineers doing the work.
Same engineer on your account, every time. They learn your racks, your labels, your processes. Less hand-holding from your side, faster work from ours.
Cable schedule, rack photos, handover pack. Every job, delivered same day. It's part of the process, not an afterthought.
You see the total before we start. If scope changes on site, we flag it and agree the cost before doing the work.
London-based, operating across the United Kingdom and Europe. Fully insured with professional liability coverage.
One-off install, ongoing remote hands, or network consultancy. Tell us what you need and we'll get back to you within one working day.
Covent Garden, London
United Kingdom
United Kingdom & Europe